Compare
Riven Business vs. Salesforce Agentforce, ServiceNow, Odoo
An agentic ERP — CRM, quoting, procurement, inventory, accounting — with a Propose-Approve-Act-Audit rail applied to every operator action by default, a self-hosted single-tenant option, and one published seat price.
Live — ERP and Commerce live; Telephony staged (pricing verified July 2026)How Riven Business compares
Side-by-side across price, capabilities, and limits. Riven figures are verified live figures.
| Riven | Salesforce Agentforce | ServiceNow AI Agents | Odoo | |
|---|---|---|---|---|
| List pricing / seat | Business $25/seat/mo monthly ($20.83/seat/mo billed annually), no seat minimum | Five-dimension rate card: Flex Credits $500/100k, $5/user/mo license, $2/conversation, $125/user/mo flat fee | Pricing not published; quoted per contract | Standard $31.10/user/mo (12-mo discount from $38.90); Custom $61.00/user/mo (from $76.20) |
| Top enterprise seat | Enterprise Max $208.33/seat/mo, private tenant, custom routing, dedicated CSM, 50,000 credits/mo/seat | Agentforce 1 Editions include 2.5M Flex Credits per org per year | Enterprise seat + usage at API rates; not published | Custom $61.00/user/mo (from $76.20) |
| AI-agent metering | Credits per seat tier; no per-action tax on agent work | Flex Credits per action/prompt/translation/voice; example $120/mo to $1,800/mo depending on usage | Assists metered per agentic workflow; annual pool, no rollover; excess invoiceable | Per-user subscription; no AI-action metering documented |
| Approval / governance for AI actions | Propose-Approve-Act-Audit applies to every operator action by default | Per-action "Require user confirmation" setting | Per-tool Supervised mode chosen at creation time, plus ACLs, role masking, AI Control Tower | Not documented; nearest control is scoping (no Topics = read-only) |
| Self-host / single-tenant / BYO-infra | Self-hosted, single-tenant — your infrastructure or ours | Not offered as a published option | Single-tenant with dedicated database per instance, but vendor-hosted | Yes — on-premise self-hosting on Custom plan |
| ERP breadth | Native CRM, quoting, procurement, inventory, accounting, document/comms in one suite | CRM/ITSM-centred; quoting, procurement, inventory, accounting not described as one native suite | ITSM-centred; quoting, procurement, inventory, accounting not described as one native suite | Broad native ERP modules; AI layer is newer |
| Cost visibility | Single published price per seat | Digital Wallet: near-real-time credit monitoring, threshold alerts, no overage penalty | Not published; assists aggregated daily, reset annually, excess invoiceable | Published per-user pricing; AI extras billed as In-App-Purchase credits |
Salesforce Agentforce
Agent platform with Flex Credits metering, per-action user confirmation, and a Digital Wallet for near-real-time consumption monitoring.
Flex Credits $500 per 100k; User License $5/user/mo; Conversations $2 each; Flat Fee Access $125/user/mo
SourceServiceNow AI Agents
Agent suite with AI Agent Studio, Orchestrator, Advisor, Fabric and Control Tower; usage metered in assists with per-tool Supervised mode.
Pricing not published; quoted per contract, with AI usage metered in assists
SourceOdoo
Open ERP suite with Topics/Tools/Sources AI agents and genuine on-premise self-hosting on the Custom plan.
One App Free $0; Standard $31.10/user/mo (12-mo discount from $38.90); Custom $61.00/user/mo (from $76.20)
SourceWhere Riven Business is different
The capabilities that shape the comparison above.
Governance as a platform primitive, not a per-action checkbox
Propose-Approve-Act-Audit applies to every operator action by default. In Agentforce, human confirmation is a setting configured per action; in ServiceNow, Supervised mode is chosen per tool at creation time. Riven governs by default rather than by opt-in.
Price transparency and simplicity
One published seat price against Agentforce's five-dimension rate card (Flex Credits, user license, conversations, flat-fee access, resolutions) and ServiceNow, which publishes no price at all on its AI Agents page.
No per-action usage tax on agent work
ServiceNow meters agentic workflows in assists drawn from an annual pool with no rollover. Agentforce charges per credit and per conversation. Riven's ERP agents do not bill by the tool call.
Native ERP breadth
Quoting, procurement, inventory and accounting in one suite. Agentforce and ServiceNow are CRM/ITSM-centred platforms; neither fetched page describes these as one native suite.
Self-hosted single-tenant option
Not offered by Agentforce. ServiceNow is single-tenant with a dedicated database per instance, but vendor-hosted — the narrower, true claim against ServiceNow is customer-controlled infrastructure, not single-tenancy.
Honest notes
Where Riven is weaker or unproven, stated plainly.
- Never claim Agentforce or ServiceNow lack approval or human-in-the-loop. Both are documented with primary sources: Agentforce has per-action "Require user confirmation"; ServiceNow has per-tool Supervised mode, ACLs, role masking and an AI Control Tower.
- ServiceNow is logically single-tenant with a dedicated database per instance — do not claim it is multi-tenant or that customers share databases. Against ServiceNow, the true claim is customer-controlled infrastructure, not single-tenancy.
- Odoo sells on-premise self-hosting on the Custom plan. Do not claim Odoo can't be self-hosted; against Odoo, lead with governance and AI depth, not deployment.
- Odoo's $31.10 and $61.00 are 12-month discounted rates shown beside $38.90 and $76.20. Do not present them as permanent list prices without a footnote.
- Do not state a ServiceNow dollar figure. No ServiceNow list price was confirmable from a ServiceNow-owned page this session.
- Riven is weaker on ecosystem maturity, integration count and brand recognition. ServiceNow publishes a mature AI Control Tower; Agentforce inherits the Salesforce AppExchange.
Questions
Is Riven Business live?
Yes, ERP and Commerce are live; Telephony is staged. The agentic ERP — CRM, quoting, procurement, inventory, accounting — is generally available.
Can I self-host Riven Business?
Yes. Riven offers a self-hosted, single-tenant option — your infrastructure or ours. Agentforce does not publish a self-hosting option; ServiceNow is single-tenant but vendor-hosted; Odoo self-hosts on-premise on the Custom plan.
How is agent work priced?
Per seat, with no per-action tax. ServiceNow meters assists per agentic workflow from an annual pool; Agentforce charges Flex Credits per action and $2 per conversation. Riven bills by the seat tier, not by the tool call.
Does Riven governance apply to every action?
Yes. Propose-Approve-Act-Audit is the default rail for every operator action. Agentforce confirmation is a per-action setting; ServiceNow Supervised mode is set per tool at creation time. Riven governs by default rather than by opt-in.
Sources
Every claim on this page is backed by a primary source.
Ready to start?
An agentic ERP — CRM, quoting, procurement, inventory, accounting — with a Propose-Approve-Act-Audit rail applied to every operator action by default, a self-hosted single-tenant option, and one published seat price.